Term and Conditions

1. Introduction

ALAMOUR DRESS SALE is an online retailer specializing in exquisite formal wear, including bridal gowns, dresses, skirts, and accessories. Our target clientele consists of fashion-conscious individuals, particularly brides-to-be and those attending special occasions, who seek high-quality, stylish attire with a focus on elegance and detail. Our website embodies a refined, user-friendly style, emphasizing transparency and customer care.

2. User Obligations and Responsibilities

As a user of our website, you agree to:

• Provide accurate and complete information when creating an account or placing an order.
• Use the site only for lawful purposes and not engage in any fraudulent activities.
• Respect our intellectual property and not copy, distribute, or misuse any content from the site.
• Ensure that you are of legal age to enter into binding contracts (typically 18 years or older).
• Review product details, including descriptions, sizing guides, and return policies, before making a purchase.

Failure to comply with these obligations may result in the cancellation of orders or termination of access to our services.

3. Products and Services Description

Our collections feature a range of formal wear, such as A-Line Dresses, Beaded Gowns, Bridal Gowns, and Accessories, designed with attention to detail, including embellishments like feathers and glitter. Key characteristics include:

• Product Variety: We offer dresses, gowns, skirts, jumpsuits, and accessories tailored for events like weddings and daytime occasions.
• Quality and Design: Items are crafted with premium materials, but some, like Beaded Gowns or those with feather detailing, are delicate and require careful handling.
• Availability: Products are sold worldwide, excluding some Asian countries and remote areas, due to shipping constraints.

We strive to provide accurate product images and descriptions, but slight variations may occur. Please refer to sizing guides to ensure the perfect fit.

4. Order and Payment Terms

Order Process

Orders are processed within 1-2 business days after payment confirmation. You will receive a shipping confirmation email with tracking details once your order is dispatched.

Payment Methods

We accept the following payment options: Visa, MasterCard, JCB, and PayPal. All transactions are secure, and payments are processed at the time of order placement.

Shipping

• Standard Shipping: Costs $12.95 via DHL or FedEx, with delivery in 10-15 business days after dispatch.
• Free Shipping: Available for orders over $50 via EMS, with delivery in 15-25 business days after dispatch.

Delivery times are estimates and may vary based on location and customs. We are not liable for delays caused by third-party carriers or customs authorities.

Cancellations and Changes

Orders can be cancelled or modified within 24 hours of placement, provided they have not entered the processing stage. Contact us at [email protected] for assistance.

5. Returns, Exchanges, and Refunds

We are committed to your satisfaction. Our return and exchange policy is designed with care, as outlined below:

• Eligibility: Returns and exchanges are accepted within 15 days of delivery. Items must be unworn, unaltered, in original condition with tags attached, and in their original packaging.
• Non-Returnable Items: The following are final sale due to their delicate or intimate nature: Accessories (e.g., Earrings), Beaded Gowns, Glitter Gowns, items with Feather detailing, Cropped Tops, and Cut-Out Dresses.
• Process: Contact us at [email protected] with your request using the provided template. We will issue a Return Authorization Number and instructions.
• Costs: Customers are responsible for return shipping costs, unless the return is due to our error (e.g., wrong item shipped). Original shipping fees are non-refundable.
• Refunds: Refunds are processed within 5-7 business days after we receive and inspect the returned item, credited to the original payment method. Exchanges are subject to availability.

6. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of ALAMOUR DRESS SALE and protected by intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent. Unauthorized use may result in legal action.

7. Limitation of Liability

ALAMOUR DRESS SALE strives to provide accurate information and high-quality products, but we are not liable for:

• Any indirect, incidental, or consequential damages arising from the use of our website or products.
• Issues related to third-party services, such as shipping delays, customs holds, or carrier errors.
• Minor variations in product color or design due to screen settings or manufacturing processes.

Our total liability in connection with any claim shall not exceed the purchase price of the product in question.

8. Privacy and Data Protection

We value your privacy and handle personal data in accordance with applicable laws. For details, please refer to our separate Privacy Policy, which explains how we collect, use, and protect your information.

9. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the United States, specifically the state of [Insert State, e.g., Connecticut]. Any disputes shall be resolved through friendly negotiation or, if necessary, in the courts of Manchester, US. We encourage you to contact us first at [email protected] to resolve any issues amicably.

10. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated “Last Revised” date. Continued use of the site after changes constitute acceptance of the revised terms.

11. Contact Information