Privacy Policy

Last Updated: January 2024

At ALAMOUR DRESS SALE, we believe that elegance extends beyond our formal wear collections to every aspect of your shopping experience, including how we handle your personal information. This Privacy Policy outlines our commitment to protecting your privacy while providing you with the sophisticated service you deserve.

1. Information We Collect

To provide you with our exquisite formal wear and ensure a seamless shopping experience, we collect the following types of information:

• Personal Identification Information: Name, email address, shipping address, and contact details when you create an account or place an order
• Payment Information: Payment method details (processed securely through our payment partners – Visa, MasterCard, JCB, and PayPal)
• Browsing Information: Products you view, add to cart, or purchase from our collections including Bridal Gowns, A-Line Dresses, Beaded Gowns, and other formal wear
• Technical Information: IP address, browser type, device information, and browsing patterns
• Communication Data: Correspondence when you contact our customer care team

2. How We Use Your Information

Your information helps us create the elegant shopping experience you expect from ALAMOUR DRESS SALE:

• Process your orders for our formal wear collections and arrange delivery
• Provide personalized recommendations based on your browsing preferences (such as your interest in Fitted Gowns, Jumpsuits, or Accessories)
• Communicate order confirmations, shipping updates, and customer service responses
• Improve our website functionality and product offerings
• Send promotional communications about new collections and special offers (only with your consent)
• Prevent fraud and ensure the security of our payment systems

3. Data Sharing and Disclosure

We treat your personal information with the same care we devote to our formal wear collections:

• Service Providers: We share necessary information with trusted partners who assist with payment processing, shipping, and website operations
• Legal Compliance: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred to the new owners
• International Transfers: As we serve customers globally (excluding certain remote locations and parts of Asia), your data may be processed internationally with appropriate safeguards

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your security is our priority, extending from our payment systems to your personal data:

• We implement advanced encryption technology to protect your information
• Payment details are processed through PCI-compliant partners – we never store complete payment information on our servers
• Data is stored on secure servers with limited access
• We retain personal information only as long as necessary for business purposes or as required by law

5. Your Rights and Choices

You have control over your personal information, including the right to:

• Access and review the personal data we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal data (subject to legal obligations)
• Opt-out of marketing communications at any time
• Restrict or object to certain processing activities
• Data portability – receive your data in a structured, machine-readable format

To exercise these rights, please contact us using the information below.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Required for basic website functionality and secure checkout process
• Analytical Cookies: Help us understand how customers interact with our collections and improve our website
• Preference Cookies: Remember your choices and display preferences
• Marketing Cookies: Used to show relevant advertisements for our formal wear (with your consent)

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

7. International Data Transfers

As a global retailer serving customers worldwide (with shipping limitations to certain remote locations and parts of Asia), your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your information in accordance with this policy and applicable laws.

8. Children’s Privacy

Our formal wear collections are intended for adult customers. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us immediately.

9. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised “Last Updated” date. We encourage you to review this policy periodically.

10. Contact Us

Thank you for choosing ALAMOUR DRESS SALE for your formal wear needs. We are committed to protecting your privacy while helping you find the perfect attire for your extraordinary occasions.